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Billing Accounts Receivable Specialist
Alexandria, VACordia Resources is seeking a detail‑oriented Billing & Accounts Receivable Specialist with a strong focus on billing accuracy, collections, and accounts receivable reconciliation. The ideal candidate brings excellent customer service skills, strong follow‑through, and hands‑on experience managing end‑to‑end AR processes in a dynamic environment.
Key Responsibilities
Qualifications
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- Prepare and issue customer or member billing, ensuring accuracy and timely delivery.
- Manage collections activities, including follow‑ups, payment reminders, and resolution of overdue accounts.
- Research and resolve accounts receivable discrepancies and account‑level issues.
- Assist with payment posting, application of cash, and resolving unapplied or misapplied transactions.
- Generate and analyze aging reports to support internal reporting and decision‑making.
- Perform monthly accounts receivable reconciliations to the general ledger.
- Collaborate with internal teams to streamline processes and support system improvements.
- Provide exceptional customer service in responding to billing inquiries and resolving account questions.
- Support additional accounting or AR‑related projects as needed.
- 3+ years of experience in billing, collections, or accounts receivable.
- Strong background in billing and collections with proven ability to resolve complex account issues.
- Excellent verbal and written communication skills with a customer‑focused mindset.
- Experience in the nonprofit industry preferred.
- Proficiency with accounting and CRM platforms; experience with NetSuite and Salesforce is a plus.
- High level of accuracy, strong analytical skills, and attention to detail.
- Ability to manage multiple priorities, meet deadlines, and work independently.
- Strong problem‑solving skills and comfort working in a process‑driven environment.
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