Enterprise Applications Manager
(Front Office & Business Systems)
Overview
We are seeking an Enterprise Applications Manager to support and manage select front-office and enterprise business systems, including HRIS, security/access platforms, and other operational or accounting-related applications. This role partners with business stakeholders, IT, and external vendors to ensure systems are secure, reliable, and aligned with business and control requirements. Key Responsibilities
Front Office & Business Application Ownership

• Serve as functional owner or lead support partner for assigned enterprise applications (e.g., HRIS, access/security systems, expense, or other operational platforms).
• Partner with HR, Finance, Security, and Operations to understand process needs and translate them into system requirements.
• Coordinate issue resolution, enhancements, and testing with IT and vendors.

Security, Access, and Controls

• Partner with IT and business owners to define role-based access models and provisioning requirements.
• Support user access requests, periodic access reviews, and audit evidence for assigned systems.
• Ensure systems align with internal control, compliance, and data protection standards.

Integrations & Data Flow

• Partner with IT to support integrations between enterprise applications and core systems (ERP, identity management, reporting).
• Validate data flows, timing, and controls across connected systems.

Change Management & Releases

• Support system upgrades, patches, and releases by coordinating business testing and readiness.
• Maintain system documentation, process flows, and change records.

Vendor & Licensing Management

• Act as a primary contact for assigned application vendors.
• Support license management, usage monitoring, and renewals in partnership with IT and Procurement.

Qualifications
Required

• 5+ years supporting enterprise or front-office business applications (e.g., HRIS, security, operational systems).
• Experience partnering with HR, Finance, IT, and external vendors.
• Strong understanding of role-based security, access controls, and audit support.
• Ability to manage multiple systems and competing priorities.

Preferred

• Experience supporting HRIS platforms or identity/access management systems.
• Experience with system integrations or middleware.
• Familiarity with SOX or regulated environments.

IND4