Nonprofit Think Tank in Washington, DC is looking for an IT Manager for a 20 user environment. In this role, you will provide advanced Level 2/3 Desktop Technology Support to users and staff. This includes new user setup, troubleshooting, help desk support Position is ON-SITE at the firm location.
The chosen candidate will demonstrate a strong understanding of the use of the Microsoft Suite products and services including operating systems, office products & functionality, supporting MS email- Office 365 or Outlook 2010/2016. Should have the aptitude and ability to research new technologies and new applications, and learn updated and proprietary software. Perform Mobile device support as well. Experience with security products & OS security hardening is helpful.