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Desktop and Network Support Specialist 16562117

Hanover, PA
Cordia Resources by Cherry Bekaert is working with a long-time client in the Gettysburg/Hanover, PA area that is searching for a Desktop and Network Support Specialist for a manufacturing and distribution facility in the area.  Candidate will be responsible for installation, configuration, and troubleshooting of all computer equipment in the manufacturing facility.

Candidate will be responsible for:
•             Assisting in the installation, configuration, and maintenance of hardware, printers, software, and networks.
•             Monitor system and network performance and troubleshoot issues to ensure optimal functionality.
•             Manage and maintain server and software backup systems.
•             Implement and maintain IT process automation.
•             Provide technical support to end-users, resolving hardware and software issues promptly.
•             Perform routine system maintenance tasks, including updates, and patches.
•             Assist in the management of user accounts, permissions, and access rights.
•             Maintain accurate documentation of IT systems, processes, and procedures.
•             Collaborate with senior IT staff on various projects and initiatives.
•             Stay up-to-date with the latest industry trends and technologies.
•             Work outside of regular business hours as needed.
•             Be available for occasional travel to other sites/branches in the United States.

Candidate should have the following:
•             Bachelor's degree in Computer Science, Information Technology, or a related field, or 4+ years of equivalent work experience.
•             Knowledge and understanding of network and system administration concepts.
•             Expert knowledge in Windows operating systems and common software applications.
•             Experience with Microsoft Active Directory and Microsoft Entra ID.
•             Experience with virtualization technologies such as VMWare and Hyper-V.
•             Knowledge of Cloud services including Azure
•             Scripting skills including PowerShell and VB
•             Strong problem-solving skills and attention to detail.
•             Excellent communication and interpersonal skills.
•             Ability to work independently and as part of a team.
•             Eagerness to learn and adapt to new technologies and challenges.

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