Cordia is partnering with an organization in Manassas, VA – seeking an Accounts Receivable/Collections Specialist. This is an immediate, temp to hire need on a Hybrid work schedule.
Duties and Responsibilities:
Perform general bookkeeping duties of customers’ accounts to ensure efficient, timely and accurate payment of accounts.
Coordinate customer billing and collection activities. Prepare and send invoices as well as statements to facilitate collection efforts. Monitor and process payments. Generate routine reports.
Investigate and reconcile customer discrepancies and account transactions, including corresponding with the customer regarding reconciliation of the transactions. Elevate customer payment concerns outside of scope.
Monitor all customer accounts for non-payment, short payment, and delayed payment. Review customer accounts and invoicing procedures for accuracy.
Process lock box cash receipts, ACH and wire transfer payments to customer accounts.
Correspond by phone and email to existing customers on past due invoices. Answer customer questions and address inquiries. Update customer account information as needed.
Manage customer inquiries through CRM and ensure a timely resolution.
Verify validity of account discrepancies by working with internal stakeholders.
Provide support during the interim, annual, and other financial audits.