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Release Manager

Bethesda, Maryland

Our client a technology company with 500 employees in the Bio-pharmaceutical space is looking to add a Release Manager will be responsible for planning, scheduling, and coordination of releases across business and technical solutions supporting the enterprise for all our end-to-end processes. Releases can be inclusive of new solution/product implementations, client implementations, updates to existing solutions, operating system patches, security improvements, and hardware installs and upgrades.
Primary Responsibilities:

  • Develop common strategies for release governance processes and practices to support the solution lifecycle for all enterprise system capabilities.
  • Establish consistent release management processes and KPIs, including an enterprise-wide release calendar to provide a common centralized view of all releases.
  • Coaches and supports the ongoing education of the IT teams and IT leaders, as required, to drive and maintain adherence to defined release governance standards and objectives.
  • Work with release content owners to understand key business, system, and/or technology interdependencies in addition to back-out/contingency plans.
  • Maintains the release schedule for all core services and ensure alignment across key internal and external partner and vendors.
  • Coordinate assessment of risks and issues which affect release scope, schedule, and/or quality.
  • Measure and monitor progress to ensure release scope is delivered on time and meets or exceeds defined quality stage gate criteria.
  • Conduct Release Readiness reviews and Milestone Reviews as well as Weekly Release Reporting
  • Participate in implementation activities including the execution of the deployment plans and checklists.
  • Develop standards, scripts, and automation tools used to build, integrate, and deploy software releases to various platforms
  • Maintains a release repository and manages key information such as build and release procedures, dependencies, and notification lists.
  • Conduct release retrospectives to identify what went well, what didn't go well, and areas of improvement
  • Manage the release and deployment process and interface with Change Management.
  • Provide planning, coordination, and communication ensuring the successful deployment of software modifications.
  • Review and verify the accuracy and reliability of back out/rollback instructions.
  • Troubleshoot problems associated with the planned maintenance in a release.

  • 7+ years’ experience working as a Release Manager for Software, App Development, or Video Player
  • 7+ years’ experience working closely with an IT Development Team
  • Must have experience in the management of individual releases of software, hardware, or other system components.
  • Must have experience in coordinating with QA, Development, packaging, and hardware teams.
  • Must have experience in documenting releases, risks and in maintaining the schedule of planned releases.
  • Experienced with Service Now, JIRA workflows, JIRA Release planning, JIRA dashboards, and bug life cycle management.
  • Experience managing technical projects from inception to delivery.


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