4 Openings The Meeting Production Specialist is rounded and experienced in commercial audiovisual systems with the ability to excel under limited supervision. The Meeting Production Specialist has a deep command of conference room AV systems and various, virtual collaboration platforms, accompanied by a real-world understanding of the challenges our customers experience in a hybrid meeting environment. This ideal candidate possesses advanced hardware and software troubleshooting skills with a concierge level of customer service. They are well versed in all aspects of government-based, virtual webinar coordination with the ability to schedule and effectively communicate a clear plan, leading to a successful event. This Specialist must be able to lead projects and small teams of 1-3 technicians ensuring projects are completed timely and accurately. Core competencies include:
As a lead, they have the ability to take on tasks without supervision and show initiative in self-assigning tasks to areas that require additional support.
Excellent written and verbal communication skills. Able to offer unique and practical solutions to clients' needs while demonstrating the ability to adapt and present suitable alternatives.
Expert in virtual meeting technology including webinar with advanced troubleshooting skills and the ability to work with poise in a high-paced government environment. Stay up-to-date with the latest changes in core functionality and tools.
Deep understanding of various physical in-room conference systems including troubleshooting AV racks, teleconference-VTC codecs, Creston/AMX, and related touch panel systems.
Create, coordinate, and maintain deadlines from pre-meeting through post-production responsibilities.
Bachelor’s Degree in Technical Field with 3+ years of relevant experience, or 8 years of relevant experience in lieu of a degree.
Certified Technical Specialist (CTS) certification is a plus.
Must understand AV conference room system operation and signal flow.
Experience working in a government environment preferred.
Clearance: Ability to obtain and maintain a public trust clearance.