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Director of Operations

Washington, DC
New fully remote Director of Operations role with a rapidly growing organization. We are looking for someone with exceptional leadership skills, a passion for all things operations and a drive to be part of a dynamic team! 

Director of Operations Role Overview:
  • Leads the Operations Department and serves as the right hand and extension of the COO
  • Culture curator: upholds and exemplifies team culture by creating and innovating new ways to provide an exceptional experience for internal employees, consultants, and clients.
  • Partners with sales and recruiting to lead team meetings and monthly reviews
  • Manages all client relationships
  • Partners with COO to manage budget and forecasting
  • Manage Operations Administrator and any future employees hired within the operations team. Conduct weekly 1:1s, monthly reviews and end of year reviews with the goal of understanding an employees’ strengths, areas of opportunity for improvement, tracking progress and providing coaching
  • Runs all event planning and philanthropy initiatives
  • Maintains a constant pulse on the heartbeat of the team and strategizes new ways to boost morale
  • Researches new tools to optimize team efficiency
  • Manages marketing efforts
  • Stays up to date on industry trends
  • Manages entire internal hiring process
  • Strategizes and devises new ways of attracting top staffing talent
  • Epic SME Program Management
  • Ideally candidates  are in DC or Orange County, CA but open to locations with the ability to go to DC/CA every other month

Experience Required:
  • Team leadership
  • Operational management
  • Healthcare industry experience is preferred
Required Skills
  • Relationship building, networking, research, closing skills, market knowledge, meeting metrics and quota goals, professionalism, CRM and Office Suite, Excellent written and verbal communication skills, strong work ethic, attention to detail, efficient

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