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Customer Support Associate

Vienna, VA
Seeking December Grads! – rapidly growing technology company in Tyson’s Corner seeking highly professional and business minded individuals to come and provide direct support to their growing and diverse customer base. Seeking a highly motivated entry-level individuals who have demonstrated a commitment to their academics and extracurricular activities, but no prior business experience is required. 
This is a “foot in the door” career opportunity that could put on a track for next level customer service, sales or recruiting career for top performers. This is an immediate contract to hire position, in-office.

Pay: $17/hr

Customer Support Responsibilities:
  • Provide timely, accurate and efficient service to our customers via Face Time or by other virtual methods
  • Assist customers in the verification process, step by step
  • Provide resolution to unique customer concerns related to identity verification
  • Practice discretion while handling vital, personal information
 
Customer Support Qualifications:
  • 6 + months in customer facing role is preferred
  • Intermediate to advanced computer skills; including proficiency with internet and search engines, operating systems, and browsers; effective manipulation of multiple screens simultaneously
  • Comfortable communicating virtually with customers via Face Time, Zoom and other virtual methods
  • Demonstrate excellent written, verbal, and interpersonal skills
  • Projects a competent, enthusiastic, and empathetic demeanor with customers
  • Ability to execute multiple tasks simultaneously in a fast-paced, high-volume work environment
  • A passion for delivering an excellent customer experience
  • Must possess a can-do attitude and strong work ethic
  • Strong initiative, drive to succeed, and time management skills
  • Excellent attention to detail, spelling, and multi-tasking abilities
Apply today!

 

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