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Sage Intacct Customer Support Consultant

Cordia Partners is actively seeking a Sage Intacct Customer Support Consultant for our team. Qualified consulting candidates must have a strong financial and accounting background with a desire and aptitude for understanding and applying technology to solve business problems. This is a full time, Remote, direct hire opportunity with compensation in the range of $75,000 - $90,000 based on experience.

Job responsibilities will include working directly with Sage Intacct customers providing support to end-users and working directly with the customers, other team members, and external vendors to provide solutions for our clients.
  • Supports existing Sage Intacct clients with postproduction support and enhancement projects related to their use of Sage Intacct or related end-to-end processes within the accounting or finance function
  • Assists with new Sage Intacct system implementations as needed
  • Helps to identify, assess, and analyze business problems where analysis of situations or data requires an in-depth evaluation of variable factors
  • Contributes knowledge and best practices of key accounting related business processes (e.g. Procure-to-Pay, Order-to-Cash, Financial close, etc.)
  • Supports various Business Transformation projects including (but not limited to): system strategy and selection, process or finance improvement and optimization, operations, or performance improvement, change management, program or project management, data analytics, business analysis
  • Reviews status, manages schedules, monitors progress, and prepares status reports
  • Bachelor’s degree in Business, Accounting or Finance
  • 1+ years of financial/accounting experience and exposure to ERP systems is required.
  • 1+ years of technical support with external customers preferably within the areas of financial or accounting software desired, but not required
  • Desire and aptitude for learning about and applying technology concepts in support of company business objectives
  • A proven track record in working on a project team and working projects to success
  • Strong communication, organizational, time management skills, interpersonal skills
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